Privacy Policy
Last updated: January 1, 2025
This Privacy Policy explains how FaustusPlay ("we," "us," or "our") collects, uses, and protects your information when you use our website and Prison Escape Journey game.
1. Information We Collect
Personal Information
We may collect the following personal information:
- Name and email address when you contact us
- Game progress and preferences
- Technical information about your device and browser
- IP address and location data
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
2. How We Use Your Information
We use collected information for:
- Providing and improving our game services
- Responding to your inquiries and support requests
- Sending updates about game features and news
- Analyzing usage patterns to improve user experience
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized content
- Improve website functionality
You can control cookie settings in your browser. Disabling cookies may affect website functionality.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information in these situations:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and safety
- With trusted service providers who help operate our services
- In connection with business transfers or mergers
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Access controls and authentication
- Staff training on data protection
6. Data Retention
We retain your information for:
- Account data: As long as your account is active
- Game progress: Up to 3 years after last activity
- Contact information: Up to 2 years after last contact
- Analytics data: Up to 1 year
- Legal compliance: As required by applicable laws
7. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your personal data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
To exercise these rights, contact us at support@faustusplay.com
8. Children's Privacy
Prison Escape Journey is rated 16+. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard contractual clauses
- Adequacy decisions
- Certification schemes
- Appropriate safeguards
10. Analytics and Advertising
We use analytics tools to understand user behavior and improve our services. We may display relevant advertisements based on your interests. You can opt out of personalized advertising through your device settings.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting updates on our website
- Sending email notifications
- In-game notifications
12. Contact Information
For privacy-related questions or concerns, contact us:
- Email: support@faustusplay.com
- Address: 145 Queen's Boulevard, Hamburg, Germany
- Data Controller: FaustusPlay
13. Legal Basis for Processing
We process your personal data based on:
- Consent for marketing communications
- Contract performance for game services
- Legitimate interests for analytics and improvements
- Legal obligations for compliance requirements
This Privacy Policy is effective as of January 1, 2025, and applies to all users of FaustusPlay services.